Important Notice:
1. Switzerland’s customs duty threshold is CHF 100, while the VAT threshold is CHF 65.
2. Customs inspections for parcels are stricter in Canada and European countries, with commercial couriers like DHL having a higher probability of incurring customs duties.
3. Customs authorities primarily determine whether a parcel is personal or commercial based on weight and quantity. Parcels exceeding 10kg are more likely classified as commercial shipments. When submitting shipping documents, please verify the parcel weight. Excessive quantities of the same item also significantly increase commercial classification risk. Avoid shipping large volumes of identical products in a single parcel. Additionally, due to customs restrictions, exercise caution when shipping food items.

The above information is compiled from internet data and is provided for reference only. It does not constitute standard guidance.

Customs Clearance Notes:
1. Fees incurred during non-duty-free clearance are the responsibility of the user. Customs inspections are primarily conducted through random sampling. If your package is deemed unusual (e.g., unusually large, excessively heavy, or containing sensitive items), customs authorities will typically contact the recipient to request invoices or clearance documentation (clearance fees are the recipient’s responsibility). Any costs incurred due to package return or destruction resulting from unreachable recipients or failure to cooperate with customs clearance will be borne by the recipient.
Important Note: For purchased goods requiring payment proof during customs clearance, our company only provides payment order screenshots as proof and does not issue invoices or receipts.
2. For duty-free routes, Kakobuy assists logistics providers with customs declaration and tax payment. In special circumstances, user assistance may be required for customs clearance. If users incur related expenses during the process, they may contact us for reimbursement upon providing relevant documentation.